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Product Support: Contact Technical Support

Our Technical Support Team is available to provide existing PGR customers with assistance regarding the installation, troubleshooting, configuration, and customization of PGR cameras. Potential customers are encouraged to contact PGR Technical Sales regarding product technical specifications, availability and pricing.

Before contacting Technical Support, have you:

  1. Read the product documentation and user manual?
  2. Searched the Knowledge Base?
  3. Downloaded and installed the latest version of software and/or firmware?

If you have done all the above and still can't find an answer to your question, contact our Technical Support team using the web form below. This will create a ticket in our support system, and a Technical Support representative will contact you by e-mail within one (1) business day.

To contact us by phone, call 604.242.9937 between 9am and 5pm PST, Monday to Friday.

 *Required fields

Name:*
E-mail Address:*
Phone Number:*
Product Type:*
Part Number :
Serial Number:*
Firmware Version: (determine firmware version)
Software Version: (determine software version)
Operating System:*
Project Name:
Problem Summary:*
Problem Details:*
Preferred Language
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