Home  |  Site Map  |  Contact   


Product Support
: Knowledge Base

Our on-line Knowledge Base contains answers to some of the most common support questions. It has information about all PGR products and was developed to help customers resolve product issues. It is constantly updated, expanded, and refined to ensure that our customers have access to the latest information.

Knowledge Base Search

Search For: In:
Any Word All Words Exact Phrase
Show:
 
"Cannot create a file when that file already exists" error installing Hotfix 885222.
Article 191: "Cannot create a file when that file already exists" error installing Hotfix 885222.

SUMMARY:
Microsoft Hotfix 885222 is designed to address the issues with Windows XP Service Pack 2 and IEEE-1394. This article describes how to resolve the "file already exists" error that sometimes occurs when installing this Hotfix.

APPLICABLE PRODUCTS :
Dragonfly (NANC) •  Dragonfly Express (NANC) •  Firefly (Discontinued) •  Firefly2 (NANC) •  Flea (NANC) •  Ladybug •  Bumblebee (Discontinued) •  Scorpion • 

ANSWER:

See the Related Article 171 below for more information regarding the need for Microsoft Hotfix 885222, which can be found at:

http://support.microsoft.com/default.aspx?scid=kb;en-us;885222

If you get the, "Cannot create a file when that file already exists", error message when trying to install the Hotfix, run RegClean1394.exe, then execute the Hotfix installer again. It should then work without errors. Finally, restart the PC as directed by the Hotfix installer.

RegClean1394.exe will remove all instances of 1394 OHCI controllers in the system registry which allows symptomatic Hotfix problems to be overcome. It will not unload the driver stack if it is already loaded - it just cleans the registry so the Hotfix can install. On the next reboot all 1394 controllers will get re-detected as new hardware.

RegClean1394.exe can also be downloaded here.



RELATED ARTICLES :
KB Article 171: Performance of 1394 devices may decrease after installing Windows Vista or Windows XP SP2 or SP3


RELATED LINKS:
1.  Forum discussion regarding "file already exists" error
Provides some good background information regarding the KB885222 Setup Error, "Cannot create a file when that file already exists".


ARTICLE INFO:
Article ID:
191
Published:
4/6/2005 2:07:30 PM
Last Modified:
6/9/2009 3:53:47 PM
Keywords:
Microsoft Hotfix 885222, cannot create, Hotfix
Issue Type:
Error



ARTICLE FEEDBACK:
How useful was this article?
less
more
1
2
3
4
5
Additional comments or suggestions?

Go Back Printable Version Email This Article Bookmark This Article

 
 
 

With the release of FlyCapture® 1.8.3.23, FlyCapture 2.0.3.15 and Ladybug® 1.4.3.6 SDKs on our downloads site, we are now distributing signed drivers for Windows® 7


Email Address
Password

  Forgot password?