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Issue:
Troublesome hardware configurations
Solution:
Certain motherboards and hardware configurations have problems grabbing images from 1394 cameras. These problems often manifest themselves in the form of:
- noise stripes and folded image patches, particularly at times when file I/O is heavy
- inconsistent recognition of camera devices by the system or Device Manager
- problems with grabbing images from the camera
So far, this has been reported on the following hardware/software configurations or hardware components:
- Shuttle FV-24 / Windows 2000
- Shuttle FN41 / Windows XP
- NOVA 7896FW / Windows 2000
- Dell machines (Dimension 4100 and others) / Windows 2000
- Dell notebooks with PCMCIA 1394 interfaces
- Machines with USB network interfaces
- Matrox G550 Dual-DVI / Windows 2000
- Ricoh 1394 Controller / Windows XP
- Adaptec FireWire PCI cards
- Single-board systems (e.g. Kontron ePCI-200, Advantech PCA6178, etc.) with PCI-based video
- Avantech AIMB-780 motherboard
- Superlogics SL-4U-CL-LLQ35-HA with Point Grey FirePRO PCI Express card
The following workarounds are recommended:
- On the Shuttle FV-24, the phenomenon disappears if UDMA (Ultra-DMA) is disabled in the BIOS settings.
- The problem on the Dell machines appears to be resolved by upgrading to Windows XP. There have also been some early reports that Service Pack 3 solves the issue with machines running Windows 2000
- If the problem appears on a Dell Laptop refer to the related article below regarding video corruption on Latitude notebooks.
- On machines with USB network interfaces, it appears that moving to a PCMCIA or PCI based interface solves the problem. Presumably, this is because of the fact that USB network interfaces do very little on board processing and require more resources.
- If using the Matrox G550 Dual-DVI, disable Bus Master in the display settings (Control Panel->Display->Settings tab->Advanced button->Options tab->Bus Master checkbox).
- To resolve the Ricoh 1394 Controller / WinXP problem, obtain the latest Service Pack for Windows XP.
- Try other FireWire cards, such as those listed in the Related Article below.
- Try a high-end AGP video card instead of PCI-based video in order to avoid saturating the PCI bus.
- If using an Avantech AIMB-780 motherboard, upgrade to the latest BIOS to fix card detection issues.
- On the Superlogics SL-4U-CL-LLQ35-HA, switch the jumper on the motherboard from the DVI configuration (default) to the PCIe enabled position. The jumper block is located next to the PCI Express slot. The DVI configuration is farther from the PCI Express slot, while the PCIe enabled position is closer to the PCI Express slot. See here for an image with explanation.
On other platforms, a similar work-around may exist, but has not yet been successfully tested.
Many system configuration problems may also be a result of deficiencies in the operating system's 1394 driver stack. For Windows operating systems, PGR recommends installing the latest Service Pack. To see a categorized list of fixes included in each Service Pack, see below:
Related
Articles:
1.) PGR camera not recognized by system and not listed in Device Manager.
2.) Windows Device Manager incorrectly lists my PGR camera, or displays an exclamation mark beside the device.
3.) Recommended or required Windows Service Packs and Hotfixes.
4.) Does Point Grey sell FireWire/IEEE-1394 and digital camera accessories?
5.) Image capture freezes after a period of successful image capture.
6.) Image tearing and corruption on host systems with multi-core IntelŽ processors.
Article
ID: |
21 |
| Published: |
12:00:00 AM |
Last
Modified: |
12/2/2011 3:25:53 PM |
| Keywords: |
Adaptec, hardware, Matrox, Dell, Shuttle, Superlogics, troublesome, problem, trouble |
Issue Type: |
Installation |
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