Issue:
This article explains the resources available for diagnosing problems that may arise with your USB 3.0 imaging application.

Solution:

Download Technical Application Note TAN2011006

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5.) USB 3.0 cameras on USB 2 bus do not support images >4 MB
6.) Updating USB 3.0 Firmware using USB 2.0 Cable or Port
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9.) Troubleshooting known USB 3.0 configuration issues